View Solutions offers World Wide Shipping (We are Based in California, USA)
Shipping Methods
We ship using USPS, UPS and FedEx. Your order will be shipped per your specified shipping method at check out.
Drop Ship
We offer drop shipping. If it is a drop ship order, select "Drop Ship" at Checkout.
Using Your Own Shipping Account
To ship on your account, select "Ship on Account" at Checkout. Input your shipping account number at checkout and the billing zipcode.
We can insure packages through the carrier when shipping under your shipping account. If packages are shipped under your Shipping Account, and you choose to not insure the packages, or there are no insurance instructions stated on the PO, it is not the responsibility of View Solutions to pay for any packages that are stolen, or lost/delivered wrong/damaged in transit by the Shipping Carrier.
Expedited Shipping
We offer expedited shipping via FedEx and UPS.
For all expedited shipping services, such as Overnight, Next Day, etc - While we will do our part to ensure the packages are received by the shipping carriers to meet the shipping cut off times, please note that once the package leaves our warehouse, we are no longer responsible for the package. The shipping carrier will be responsible for delivering your package.
Shipping Costs
Your order will be shipped per your selected shipping method, and the shipping fee will be added to your order/invoice. Shipping costs are provided by the shipping carriers and calculated based on shipping location, product dimensions and weight.
Checkout + (Package Protection & Free Returns)
When you checkout with Checkout Plus, your order will include free returns & exchanges and your package will be insured. If your package is lost, stolen, or damaged, we've got you covered. Learn more about our Return Policy here.
International Shipping
We offer world wide international shipping. Please specify your desired shipping service at checkout.
SHIPPING FAQs
When will my order ship?
If the product you purchased is in stock, orders placed online before 12PM (Noon) PST will be shipped on the same business day. Orders placed after 12PM (Noon) will be shipped the following business day. Orders placed on the weekend (Saturday and Sunday) and Federal Holidays will be processed on the following business day.
- Please note that transit times may vary during holidays when there is a surge of packages with the shipping carriers.
- To ensure your order is shipped as soon as possible and successfully, please double check that your shipping address is correctly entered.
How can I track my order?
Log into My Account to check the status of your order and your tracking number.
You will also receive an email with the tracking number once your order has shipped. Please allow for 24 hours for tracking updates to appear online with the shipping carrier.
When will Pre-Orders ship?
To get an expected shipping date for pre-orders, please send an email to sales@viewsolutionsinc.com with your Order Number.
How can I cancel my order before it ships?
After checkout, you have the ability to cancel your order on the Order Confirmation Page. If you need to cancel your order after you've left your page, log in to My Account and you can cancel the order there.
If your order has shipped, meaning you have received an email with a Status Update that your order has Shipped along with your tracking number, we are unable to cancel your order. Please email us as soon as possible, so that we can further assist you. If the order is already with the carrier, you can start a return for the item once you receive the package.
What if my tracking update shows "Delivered," but I haven't received my package yet?
Contact the shipping carrier it was shipped with (such as FedEx or UPS), or your local USPS Post Office (if the package was shipped with USPS).
Sometimes a shipping carrier can mark the package as delivered before it is actually delivered.
Lost/Delayed/Damaged/Stolen Packages
If you purchased Checkout+, and the package is lost, delayed, or arrived damaged, or stolen, you can file a claim on our website here. Please take photos of damages for proof for claims.
If you did not purchase Checkout+, or add insurance to the shipment, View Solutions is not responsible for lost packages, delays while the package is in transit with the carrier, damaged packages, or stolen packages. If you did not purchase Checkout+ or shipping insurance, and the package was shipped under your account, you are responsible for filing a claim with the shipping carrier.
View Solutions is not responsible for any packages that are delivered to the wrong address, if the wrong shipping address was provided at checkout.
If the package is returned back to us (Returned to Sender), we can reship the order to a different address, and the customer is responsible for the shipping fee.
